Quality management as the basis of business company operations for the purpose of customer satisfaction

Nowadays, companies face numerous challenges to operate successfully and remain competitive in the market. Globalization is increasing competition in the market, allowing many companies to operate in foreign markets. Increasing competition has made companies constantly trying to increase their productivity while reducing costs. To meet all the requirements, and at the same time function in the best possible way, companies must be organized adequately, taking into account the whole set of processes from the company's internal organization to the company's appearance on the market. It means, if the end-user is to be satisfied, the company must implement quality in all phases of business, ie business ethics and company culture, through the quality of technology, personnel, etc. In other words, it must be satisfied the system quality of the company, known in the literature as QMS (Quality Management System). The main purpose of this paper is to review the multiple understanding of the concept of QMS and its different underpinning theories in a business to customer context. The design of this research is based on mere documentary analysis and some observations

Green IoT: sustainability environment and technologies

The Internet of Things (IoT) connects everyone in the smart world, so the energy consumption of IoT technology is a challenging and attractive research area. The development of technology in the field of IoT has changed the way of life and enriched society with its benefits, but we must not ignore the fact that IoT consumes energy, contributes to toxic pollution, and generates electrical waste. To increase the benefits and reduce the harmfulness of IoT, there are increasing tendencies to move towards green IoT (G-IoT). The G-IoT is considered the future environmentally friendly IoT. Greening ICT technology plays a key role in G-IoT and promises many benefits to society such as efficient production, and reducing the energy used to design and distribute ICT devices and equipment. This paper will present a comprehensive overview of G-IoT technologies and strategies that demonstrate work and efforts to build a green and smart world, contributing to a safe and healthy environment, smart and high quality of life based on enabling technologies, reducing pollution, and reducing energy consumption. ICT technologies that enable G-IoT include Green RFID, Green Wireless Sensor Network (GWSN), Green Cloud Computing (GCC), Green M2M (G-M2M), and Green Data Center (GDC). The paper will also present an analysis of the importance of environmental technology processes in sustainable development, exploring the principles and roles of G-IoT in the progress of society through examining its potential for improving quality of life, environment, economic growth, and green global modernization

Efficiency-complexity evaluation methods of routing algorithms in mobile ad hoc networks

Routing in multidomain and multilayer networks is the subject of constant theoretical research, with special emphasis on routing optimization algorithms based on several criteria. Such research results in new proposals. The basic task of the algorithm is to perform the given task in a finite and reasonable period of time and with reasonable resource requirements. When new solutions are compared with previous solutions, it is necessary to consider as much information as possible about the characteristics and differences between these algorithms, which ultimately determines the degree of success of the algorithm. Routing algorithms depend on the goals to be achieved and most often solve a certain group of problems with certain simplifications of the overall problem and to the detriment of performance that are not crucial for a given routing optimization problem. Therefore, it is necessary to have acceptable methods for efficiency-complexity evaluation methods of routing algorithms with certain, universally applicable, metrics. Several theoretical approaches, including graph theory, optimization theory, complexity theory, allow approaches to compare the algorithms and the results achieved with the help of these algorithms

Ad hoc networks capacity scaling problem

oai:ojs.setjournal.com:article/1A large number of researchers found their interest in addressing the issue of capacity scaling for wireless ad hoc networks. This paper aims to provide a comprehensive overview of the development of capacity scaling laws in wireless networks, highlighting the problem of scaling as one of the basic challenges in their research. The review began with the definition of the notion of bandwidth of random networks, which were taken as a reference model of consideration when determining more advanced strategies for improving throughput capacity. Based on these strategies, other factors that have an impact on capacity scaling laws have been identified and elaborated. Finally, the capacity of hybrid wireless networks, ie networks in which at least two types of nodes functionally exist (ad hoc nodes/infrastructure nodes / auxiliary nodes), was partially investigated

Efficiency-complexity evaluation methods of routing algorithms in mobile ad hoc networks

Routing in multidomain and multilayer networks is the subject of constant theoretical research, with special emphasis on routing optimization algorithms based on several criteria. Such research results in new proposals. The basic task of the algorithm is to perform the given task in a finite and reasonable period of time and with reasonable resource requirements. When new solutions are compared with previous solutions, it is necessary to consider as much information as possible about the characteristics and differences between these algorithms, which ultimately determines the degree of success of the algorithm. Routing algorithms depend on the goals to be achieved and most often solve a certain group of problems with certain simplifications of the overall problem and to the detriment of performance that are not crucial for a given routing optimization problem. Therefore, it is necessary to have acceptable methods for efficiency-complexity evaluation methods of routing algorithms with certain, universally applicable, metrics. Several theoretical approaches, including graph theory, optimization theory, complexity theory, allow approaches to compare the algorithms and the results achieved with the help of these algorithms

Observational multicenter study of efficacy of paroxetine film-coated tablet in the treatment of anxiety disorder

Aim To examine the efficiency of paroxetine treatment of anxiety disorders in adult patients over the period of 12 months and the improvement of symptoms of anxiety disorder during this period, as well as to examine the tolerability of the administered treatment and patient compliance during the study. Methods This observational, multicenter, cohort, clinical study included 171 patients with diagnosed anxiety disorder who were administrated paroxetine film-coated tablets 20 mg and followed up during the next 12 months. Patients were observed at 6 points, baseline and five additional assessments. The Beck Anxiety Inventory was used to determine the baseline severity of anxiety and Patients Health Questionnaire module GAD-7 was used to determine the severity of anxious symptoms and to follow up patients during the additional observations. Tolerability and patient compliance were followed throughout the study. Results Statistically significant decline in severity of anxiety disorder over the observation period (p=0.001) was found. At the beginning of the study, 64 (45.7%) patients had severe anxiety symptoms, 43 (30.7%) moderate, 25 (17.9%) mild and eight (5.7%) had none to minimal symptoms. At the end of the study, there were no more patients with severe anxiety, while four (3.4%) had moderate symptoms. On the other hand, 26 (22.2%) had mild symptoms and 87 (74.4%) had none to minimal symptoms of anxiety disorder. Conclusion The results of this study provide further evidence for paroxetine’s efficacy and tolerability in the treatment of anxiety disorders with good patient compliance